Privacy policy

Privacy Policy

Last updated: April 10, 2026

This Privacy Policy describes how Talven Ecom LLC, doing business as NutraFlow ("we," "us," or "our"), collects, uses, and discloses your personal information when you visit, use, or make a purchase from nutraflowlabs.com (the "Site"). We are committed to protecting your privacy and handling your data responsibly.

Personal Information We Collect

When you visit the Site, we may collect the following types of personal information:

Contact details: name, address, billing and shipping address, phone number, and email address.
Payment information: credit card number, payment card details, and billing information. Note: payment information is processed securely through our payment processor and is not stored on our servers.
Account information: username, password, and account preferences.
Order information: items you view, add to cart, purchase, return, or exchange.
Device information: IP address, browser type, operating system, and unique device identifiers.
Usage information: how you interact with and navigate our Site, pages visited, and referring URLs.

How We Collect Personal Information

Directly from you: when you create an account, place an order, contact us, or subscribe to communications.
Automatically: through cookies, pixels, and similar tracking technologies when you use our Site.
From service providers: including our e-commerce platform (Shopify), payment processors, and analytics providers.

How We Use Your Personal Information

To process and fulfill your orders, including shipping and payment processing
To communicate with you about your orders, account, or customer service inquiries
To personalize and improve your shopping experience
To send marketing communications (with your consent, where required by law)
To detect, prevent, and address fraud or security issues
To comply with legal obligations

How We Share Your Personal Information

We may share your personal information with:

Shopify: our e-commerce platform provider, which hosts our Site and processes transactions.
Service providers: third parties that help us operate our business (payment processing, shipping, analytics, customer support).
Marketing partners: to deliver targeted advertising based on your interests.
Legal compliance: when required by law, subpoena, or legal process.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze Site traffic, and personalize content. You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Opt out of the sale or sharing of your personal information
Withdraw consent for marketing communications
Request a copy of your personal information

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our Site is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

NutraFlow (a brand of Talven Ecom LLC)
4300 Biscayne Blvd, Suite 203
Miami, FL 33137
Email: contact@nutraflowlabs.com
Phone: +1 (407) 439-8032

Menu

Your cart is empty

Cart – 0 items